Contact Us

Need help with a product or an existing order? Please contact Maritrek using the details below.

Customer Support

Email: james@maritrek.com

We aim to respond within 1–2 business days.

Customer support enquiries are normally reviewed Monday to Friday, excluding UK bank holidays.

Order Enquiries

When contacting us about an order, please include:

• Your full name

• Your order number

• The email address used at checkout

• A brief description of the issue

• Photographs or video where the product is damaged, faulty or incorrect

Business Information

Trading name: Maritrek
Operated by: James King
Business structure: Sole trader
Business correspondence address: 7 Treliever Road, Penryn
Email: james@maritrek.com
Website: maritrek.com

Maritrek is a trading name operated by James King

Returns

Please contact us before returning an item so that we can provide the correct instructions and return address.

Do not return an item directly to the manufacturer, supplier or the address printed on the parcel unless Maritrek has specifically instructed you to do so.

For full details, please read our Returns and Refund Policy.

Supplier and Delivery Enquiries

Some Maritrek products are stored and dispatched by third-party fulfilment partners.

Your purchase remains with Maritrek. Please contact us directly regarding deliveries, returns, refunds, damaged products or missing orders rather than contacting the supplier.

Postal Correspondence

Formal correspondence can be sent to:

Maritrek
James King

7 Treliever Road, Penryn

Please note that returns sent without prior approval may not reach the correct return location.